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FAQ

WHAT’S YOUR MOQ?
For OEM order, MOQ is 1000pcs if product unit price less than 6USD. For expensive product, we can do less than 1000pcs, just contact us to discuss more details.

WHAT’S YOUR PAYMENT TERM?
Deposit+ T/T is our normally accepted payment term. For other payment term, contact us to discuss.

WHAT CERTIFICATE DO YOU HAVE?
We mainly do CE/RoHS/NB/FCC for customers, if you need any certificate, pls let us know when you have inquiries.

WHAT SHIPPING TERMS CAN YOU OFFER?
We mainly do FOB, EXW term for customers.

WHAT’S TEMPERATURE PROTECTION FOR WIRELESS CHARGER?
When temperature reach 50℃, wireless charging slow, When reach 70℃, wireless charging stop.

WHAT’S FOD MEAN FOR WIRELESS CHARGER?
FOD means: “Foreign Object Detection”. When you put something that is without wireless charging function, the wireless charger indicating light will flicker.

DO YOU ATTEND IN ANY SHOW?
We attend HongKong Electronics Fair& Hongkong Global Sources Mobile Electronics Show or Canton Fair every April and October. Let’s meet each other at that time.

WHAT PACKAGE DO YOUR PROVIDE?
Normally we provide 250-350gsm color box for customers. If you need blister or other package, pls inform us in advance.

CAN I ORDER SAMPLE TO TEST QUALITY ?
Yes, sample fee can be refund as deposit for your fisrt mass order over 1000pcs.

WHAT IS YOUR WARRANTY TIME ?
month since products ship out from factory

WHAT’S PLAYING FOR YOUR BLUETOOTH SPEAKER, HEADPHONE?
It’s means how long do is last when playing the product in maximum volume.

HOW DO YOU CONTROL THE ORDER?
When customer confirm the order, we will produce PPS(pre-production sample) for customers’ approval, once approved, mass production product will follow up strictly with the PPS quality.
When all the material come to our factory, we will do IQC. When in mass production, we will have QC doing inspection. After mass production, we will send the mass production samples for customers’ approval of shipment. We have a strict process controlling the order.
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